Warranty & Support
Terms & Conditions
Sold and delivered by BDI TECHNOLOGY PTY LTD (ABN 49 630 014 292)
Better Days Is Technology. We locate in Australia for product research/design/innovation and Combine advanced information technology to build a true Australian product and service, cut off all intermediaries, this is a true DFO solution to enhance the productivity and competitiveness of local businesses. Provide better service and lower cost for you.
Contact Seller
Email: support@bditech.com.au
Phone: +61 2 9061 8148
Returns & Warranty
All items purchased can be returned by contacting us to exchange your item, or have it repaired, or service cancelled, in accordance with Consumer Guarantees, Change of Mind Returns (14 days of the item being received), Faulty Goods Returns.
All products come with a Warranty Card within the box.
This warranty covers defects in materials and workmanship of products manufactured, sold or certified by BDI Technology which were purchased and used in Australia or New Zealand.
The warranty lasts for one year from the date of purchase of the product(s). This warranty extends to you if you are the end-user purchaser with the original purchase receipt.
The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
During the Limited Warranty period BDI Technology will replace only, products that manifest defects in material or workmanship. To request warranty service within Australia and New Zealand, you need to send the request email to rma@bditech.com.au to apply for a case number first; you can then return the faulty product to the reseller from which you purchased it, to receive a free replacement by providing the case number applied for over the email.
You will be responsible for shipping charges, insurance, and other transportation-related expenses incurred in claiming the warranty from BDI Technology.
If you return out-of-warranty products or products under warranty that are determined not to conform to this warranty, you will be responsible for all return-shipping and other transportation-related expenses.
You may contact BDI Technology at the following address or via the phone number or email provided below:
Company Name: BDI Technology Pty Ltd
Within Australia call: +61 2 9061 8148
Email Address: rma@bditech.com.au
Product Return Address:
Name: BDI TECHNOLOGY (RMA)
Add: Unit 2189, 5 Percy St, Auburn, NSW 2144, Australia